Shipping Policy

Where is my order?

DON'T PANIC! ALL ORDERS ARE PROCESSED WITHIN 3 TO 5 BUSINESS DAYS UNLESS OTHERWISE NOTED. ONCE YOUR ORDER IS READY TO SHIP, YOU WILL RECEIVE AN EMAIL WITH A TRACKING NUMBER AND ITEMS WILL SHIP ACCORDING TO THE SHIPMENT TYPE YOU SELECTED AT CHECKOUT.

IF FOR ANY REASON YOU DON'T RECEIVE AN EMAIL WITH A TRACKING NUMBER, OR ANY COMMUNICATION THAT YOUR ORDER IS TAKING LONGER THAN EXPECTED (CHECK YOUR SPAM OR "PROMOTIONS" FOLDER), THEN YOU CAN FEEL FREE TO PANIC AND SEND AN EMAIL TO SpiccaStandoutAthletes@gmail.com

What do I need to do to cancel my order?

IF YOU'VE MADE A MISTAKE WITH YOUR ORDER AND NEED TO CANCEL WITHIN 24-HOURS, PLEASE EMAIL SpiccaStandoutAthletes@gmail.com

IF YOU HAVE NOT YET RECEIVED AN EMAIL CONFIRMING YOUR ORDER IS PROCESSED, WE CAN PROCESS A CANCELLATION OR MAKE ANY NEEDED UPDATES TO THE PRODUCT SIZE, COLOR, OR SHIPPING ADDRESS.

Can I request an exchange or refund for my items?

REFUNDS, EXCHANGES, OR RETURNS CANNOT BE ISSUED FOR ANY OFFICIALLY LICENSED, CUSTOM, TEAM ORDERS, OR SALE ITEMS.

PLEASE VISIT OUR RETURNS + EXCHANGES PAGE.

Do you ship internationally?

WE HOPE TO OFFER THAT OPTION SOON! WE CURRENTLY ONLY SHIP WITHIN THE US AS OF JANUARY 1, 2022.

Why is my order taking so long?

WE APPRECIATE YOUR PATIENCE - WE KNOW CUSTOMERS ARE EXCITED TO RECEIVE THEIR GEAR!

ONCE YOUR PACKAGE LEAVES OUR HANDS, IT IS IN THE CARE OF OUR CARRIERS WHICH INCLUDES FEDEX, USPS, AND UPS. WE HAVE ACCESS TO THE SAME TRACKING INFORMATION AS YOU AND CANNOT DO MUCH TO INTERVENE WITH THE CARRIER'S TIMELINE.

IF IT HAS BEEN 30 DAYS SINCE YOU PLACED YOUR ORDER, PLEASE ASSUME THAT THERE IS A PROBLEM AND CONTACT SpiccaStandoutAthletes@gmail.com or call (469)880-8195 TO LET US KNOW.

Why does my tracking number say delivered but I don’t have my item yet?

SOMETIMES THE DELIVERY COMPANIES CAN SEND OUT THESE NOTIFICATIONS A LITTLE EARLY FROM MY EXPERIENCE.

ALSO, THERE ARE INSTANCES WHERE THEY WILL PLACE YOUR PACKAGE ON A BACK PORCH OR SOMEWHERE ELSE LESS OBVIOUS, SO BE SURE TO LOOK AROUND!

IF YOU STILL HAVE NOT LOCATED YOUR PACKAGE AFTER 48-HOURS, PLEASE LET US KNOW ATSpiccaStandoutAthletes@gmail.com

GET EMAILS FOR RESTOCKS, NEW DROPS, AND PROMOS BY SUBSCRIBING.

SPICCA STRIVES TO EQUIP AND INSPIRE ATHLETES WORLDWIDE TO STANDOUT-EXCEL IN EVERY AREA OF LIFE THROUGH SELF MASTERY & WELLNESS ON AND OFF THE FIELD AND COURT.

RECEIVE SPECIAL OFFERS AND FIRST LOOK AT NEW PRODUCTS.

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